Call Us Today: (573) 635-9295

Customer Service Representatives

Seeking to fill multiple Customer Services Representative positions located in the Jefferson City area for one of central Missouri’s ever growing top companies.  Customer Service Representatives provide excellent customer service to individuals seeking eligibility and/or enrollments to Medicaid.   Ideal candidate will have prior customer service experience, type 30wpm & have general computer skills.  To apply for the customer service positions, submit resume to CarrieR@cs-business.com, (573) 635-9295 or in person at 1731 Southridge Dr.

Responsibilities of the Customer Service Representative

  • Assist callers applying for MO HealthNet coverage and check status on pending applications.
  • Prepare, process, and maintain new and existing member enrollments and disenrollments.
  • Interpret and apply the CMS enrollment and eligibility rules and procedures.
  • Research and reconcile the errors and rejections received on the weekly and monthly reports.
  • Determine appropriate action, make manual corrections if needed and submit corrected transactions.
  • Make outbound calls to Medicare members reconciling enrollment applications.
  • Research and resolve escalated inquires/issues that are more complex.
  • Perform outbound member calls.
  • Miscellaneous projects as necessary.
  • Other duties as assigned.

Requirements of the Customer Service Representative

  • High School Diploma or equivalent
  • Type 30wpm
  • Excellent communication skills to provide top Customer Services

Compensation and Schedule for the Customer Service Representative

Temp to Hire – Starting salary $12hr.  Must be able to work shifts 7am to 4pm and 9:30am-6pm Monday-Friday

Customer Service Representatives

    Pay: $12hr
    Education: High School Diploma/GED

To apply for this job email your resume to carrier@cs-business.com


1731 Southridge Dr, Suite A
Jefferson City, MO 65109
Phone: (573) 635-9295
logo
Best Of Jcc
Jefferson City Area Chamber of Commerce
Award

 

ASA
Serving the Missouri areas of - Jefferson City - Linn - Eldon - Fulton - Westphalia - Holts Summit - Columbia - Rolla - California - Marshall - Boonville - Sedalia - Freeburg - Mexico - Tipton - Versailles